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Technical support

PROSPECT’s technical support department is designed to help our Clients with any technical questions or software problems they may encounter. Although we aim for maximum simplicity and reliability of our service and software, certain qualification is still needed for its maintenance. That’s why, in case if you have any questions on setup and maintenance, don’t hesitate to contact us and we will do our best to help you.

There are several ways to contact the technical support department:

  • send an e-mail to: helpdesk@prsp.ru;
  • call our specialists: phone +7 (495) 937-33-63, extension 65-65;
  • having completed a dedicated form on the website:

Fields marked with *, are compulsory.

Information contained on this website, unless otherwise stated, is of an informative and ancillary nature or it represents merely the personal judgment of IC PROSPECT experts. It does not constitute an advertisement, offer or recommendation to make an offer to buy or sell any securities or financial instruments, products or services to which there may be a link on this website. It also does not constitute a suggestion or recommendation to perform any operations in the securities market. If you want to learn more about the consultancy and other services provided by the company, or about some other information contained herein, relying not merely on the materials published on this website, please contact the Securities Trading Department for professional consultancy or other service based on your individual circumstances. Certain securities and financial instruments can be offered and certain services rendered only to persons acknowledged as qualified investors. You can specify whether you are a qualified investor or learn about the procedure for qualification by contacting Anna Novoselova at (495) 937-33-63 extn. 6160.
Support & Development